Shipping policy

Chuupul Leather Shipping Policy
Effective June 2025

We want your new Chuupul bag to reach you quickly, safely, and with care.

Shipping Schedule

  • Orders ship every Monday, Wednesday, and Friday.

  • Enjoy free 2–3 day shipping on U.S. orders over $250.

  • Need it faster? Expedited options are available at checkout.

Processing Time

  • Standard processing is 3–4 business days before shipment.

  • You’ll receive tracking information as soon as your order is on the way.

Delivery Responsibility

  • Once a package is marked Delivered by the courier, it is considered complete. We cannot replace or refund items after this point.

  • Please double-check your shipping address and ensure someone is available to receive your order.

Pre-Orders & Backorders

  • Since our bags are handmade, pre-orders and backorders typically take 4–6 weeks to complete.

  • Sign up for Back in Stock alerts or call our Customer Care team at (504) 470-0444 (Mon–Fri, 10 AM – 5 PM CST).

International Shipping

  • At this time, we ship within the U.S. only.

Disclaimer

Once your tracking number is active with the carrier, Chuupul Leather is not responsible for delays, theft, or misdelivery.