Shipping Policy for Chuupul Leather
At Chuupul Leather, we aim to provide efficient shipping services to our valued customers. Please take note of the following shipping guidelines:
Shipping Schedule: Orders are shipped out every Monday, Wednesday, and Friday. For orders within the United States that exceed $150, we offer complimentary 2-3 day shipping.
Order Processing: We prioritize prompt order processing to ensure timely delivery. Typically, orders take approximately 3-4 business days to be processed and prepared for shipping.
Delivery Responsibility: Once orders are marked 'Delivered' and signed for, Chuupul Leather relinquishes responsibility. We do not offer reshipment, refunds, or order reprocessing for packages delivered to the provided shipping address. Customers are advised to monitor shipping updates and ensure availability to receive their ordered packages.
Backorders and Pre-orders: Given the handcrafted nature of our products, production times may vary. Typically, pre-orders and backorders are fulfilled within 4-6 weeks. Stay informed about restocks through our website's 'Back in Stock' updates or contact our office at (504) 470-0444, available Monday through Friday from 10 AM to 5 PM CST.
Disclaimer: Once a tracking number registers as "Accepted" by the courier or delivery service, Chuupul Leather cannot be held liable for instances of Non-Delivery, Theft, or similar occurrences.
We appreciate your understanding and cooperation regarding our shipping policies. If you have any inquiries or require further assistance, please don't hesitate to reach out to our customer service team during our operating hours.
(12.28.2023)